We want you to be 100% satisfied with your purchase. If you’re not, send it back to us. To return your craftbrewswag purchase, please use these instructions. Craftbrewswag.com only refunds custom printed/embroidered products purchased from craftbrewswag.com (receipt required) within 30 days of original purchase. If you wish to exchange a product, you must first return the original purchase and then initiate a new order. The gear must be returned clean, not worn and undamaged to receive a refund. Partner breweries do not process exchanges or returns for purchases made from craftbrewswag.com. Thank you for shopping with craftbrewswag!